Houston, we now have an issue — with everybody else.
The William P. Interest Airport in Houston, Texas, and the newly reworked, $4 billion Terminal B in New York’s LaGuardia Airport are the one US airport properties to attain 5 stars in Skytrax’s scores of airports internationally.
Hobby was lauded for its “wonderful buyer expertise,” “broad vary of seat selections” and “upgraded inside décor finishes,” amongst different stellar facilities, whereas LaGuardia’s Terminal B won acclaim from Skytrax for its “spacious interiors, floor-to-ceiling home windows, inspiring public artwork options, and iconic eating places and retailers.” LaGuardia earned four stars overall.
Fortunately, the UK-based Skytrax didn’t award any US airports a meager one or two stars, nevertheless it gave greater than three dozen US airports the “honest or common” three-star score, from Atlanta Hartsfield Worldwide Airport to Washington Reagan Nationwide Airport.
The 5 busiest US airports every obtained three stars — based mostly on a rubric that features terminal design, cleanliness, passenger stream, seating, washrooms, household services, leisure, WiFi, purchasing, and eating, amongst different options.
Atlanta Hartsfield Worldwide Airport
The world’s busiest airport since 1998, the Atlanta airport got dinged for “inefficient and inadequate immigration and safety staffing ranges.” Skytrax was additionally unimpressed with its bathe services, baggage supply occasions, seating close to check-in, and quiet/rest areas.
It’s exhausting to chill out when simply this yr alone, an Atlanta passenger went on a profane rant about her interval and a fired airport espresso store employee was caught on video attacking two of her former managers.
The Atlanta airport, nevertheless, did earn reward for its “wonderful vary of fast-food choices in addition to motivated and interesting Data workers at key factors within the airport.”
Dallas/Fort Value Worldwide Airport
DFW — the world’s second-busiest airport in 2022 by passenger visitors and the biggest hub for American Airways — didn’t score well with its meals, beverage, and purchasing choices for the components of the airport accessible to the general public and for its business-class lounges, quiet/rest areas, and switch signage. It did get again pats for its environment friendly terminal layouts, immigration course of, and workers service.
Denver Worldwide Airport
The Denver airport set a record last year by welcoming greater than 77.8 million passengers, however Skytrax claims that these vacationers struggle to move through the airport. Transportation Safety Administration processing is “typically a sluggish pinchpoint within the departure course of,” Skytrax argues, whereas “entry to the B and C concourses is by way of the folks mover practice solely.”
Some have even taken to finishing running challenges throughout the airport.
DIA transportation, particularly its rail service to downtown Denver and its bus, taxi, and rideshare packages, and the airport’s “distinctive tented roof construction and architecturally spectacular Jeppesen Terminal” did win approval.
Chicago O’Hare Worldwide Airport
Skytrax notes that O’Hare is “conveniently linked” to the remainder of Chicago by trains, albeit the “L” has been plagued by crime, vital headways between trains, and filth as of late. However, it’s the inconvenience of touring between O’Hare terminals, the “comparatively dated” terminal interiors, and the “poor” vary of seating that caught Skytrax’s consideration.
Los Angeles LAX Worldwide Airport
Whereas the Tom Bradley Worldwide Terminal garners recognition for its “wonderful pure mild, interesting design options” and “good vary” of meals and beverage selections, accessing LAX stays problematic.
“Drop-off roadways are sometimes congested. Safety and immigration requirements are incessantly sluggish and inefficient,” Skytrax grumbles.
Additionally receiving three stars are “inconsistent” New York John F. Kennedy International Airport and “sluggish” Newark Liberty International Airport.
“The infrastructure for the airport is dated, and post-security the services are restricted for passengers,” Skytrax lamented about Newark.
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